How do users perceive the difference between a rich application and an online resource? What processes should developers use to capture these differences? How are projects affected by the results of these processes? Leo Frishberg, a software developer, usability consultant, and user-centered designer, will talk about user-centered design in the context of the Web vs. the desktop. Using examples from projects in both environments, Leo will point out the similarities and differences in users' expectations, approaches, and behaviors when faced with an application or online resource.

Many times when people talk about open source, they talk about Linux or having to download source archives, read lengthy HOWTOs and follow cryptic installation instructions. And when people want really easy-to-install and user-friendly tools, they often look first to high-priced ones from big-name companies. But there are two nearly indispensible products that many Delphi developers use which are not only user-friendly and easy to install, but also completely free!