In the past few years, Human Factors engineers, Usability professionals, and Computer/Human Interaction practitioners have focused on the question of building usability into products from the outset. Leo Frishberg, local User Experience Architect will present some of the reasons to do pre-development research and design along with "discount usability" techniques and approaches. As part of his discussion, Leo will walk through a Delphi-based application designed using these techniques.

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